Click ‘Resources’ on a B2B company’s website, and on average, you’ll be presented with at least eight different rabbit holes to go down. The knowledge customers want is either hard to find or doesn’t exist. We are missing opportunities to recommend and co-create the knowledge they need.

We believe there is a simple solution.

Inspired by their initial insight, Charles and Jon began creating a platform for brands to connect the right people, with the right knowledge, from the right experts, at the right time. Working with brands across different industries, they discovered that personalized content and peer-to-peer interaction was the key to maximizing customer lifetime value.

Since 2015, Zapnito has transformed passive brand audiences into active participants, upholding its mission to transform how businesses create and share knowledge with their customer communities.

Ownership

Our customers' success is our success. Helping our customers deliver measurable business impact is our primary focus.

Connection

Technology is nothing without the people that use it. We are dedicated to creating solutions in collaboration with our customer community.

Respect

Our customers work hard to reach their goals, so we do everything to support their priorities and make their lives easier.

Elevation

We aim to change the status quo and drive excellence. We share our journey with others as an open invitation to help us do better.