### Centralize engagement

##### Improve education and engagement across the customer lifecycle.

Zapnito allows you to centralize all your community engagement initiatives. With everything one place, you can better connect customers to the knowledge, experts and collaborators they need to reach their goals.

- Articles
- Video
- Documents
- Courses
- Events
- Discussions
- User Profiles
- Organization Profiles
- Directories

### Personalization at scale

##### Serve the right knowledge, connections and experiences to the right people.

Personalize the experience for every user with group segmentation, privacy and access controls.

### Easy to manage

##### Manage and scale community operations as you grow.

Zapnito’s configurable, enterprise-grade tech allows you to easily structure and moderate communities of all sizes.

### Need

### Find an answer to a specific challenge

### The solution

### Knowledge and profile search

Help every customer find fast solutions to their challenges by searching all existing knowledge and relevant experts.

### Need

### Discover knowledge and experts that can support their goals

### Solution

### Personalized suggestions

Guide customers through toward relevant content, courses, discussions or events based on their personal goals and interests.

### Need

### Help enrich existing knowledge

### Solution

### Discussions & networking

Leverage participation of individuals and groups to improve the overall quality of knowledge available to everyone.

### Need

### Contribute expertise to support other people

### Solution

### User-generated content

Enable customers with the right permissions to share articles, videos, and documents directly to your knowledge hub.

#### Centralize all customer resources.

Scale knowledge sharing faster by engaging your customer community with a single enterprise grade platform.

- Articles
- Videos
- Documents
- Discussions
- Courses
- Events

#### Build a focused, easy-to-navigate experience.

Zapnito’s flexibility allows you to build a platform that can become part of your customers’ daily toolkit for success.

#### Uncover valuable insights and drive ROI.

Zapnito’s advanced analytics give you a clear picture of the activity of individual customers, groups and communities.

#### Keep your content and customers’ data safe.

Zapnito maintains the highest security and compliance standards so you can scale your platform with confidence.

- SSO (Single sign-on)
- Spam and Profile Moderation
- Data Encryption

#### Connect the tools you already use.

Easily integrate third-party platforms to leverage data and embed knowledge sharing into your customer experience.

- Direct Integrations
- APIs and Webhooks
- Custom SSO

#### Get expert support, whenever you need it.

Our team of experts is on hand every step of the way with strategic and technical guidance to help you drive long-term impact.