##### Centralize knowledge

##### Combine the best of knowledge base and community experiences — in one platform.

With Zapnito, your knowledge and customer community are unified in one place, empowering customers to effortlessly search, discover, and create knowledge related to their needs and interests.

##### Personalize experiences

##### Create a self-service experience that’s personalized to every customer.

Easily to manage what knowledge individual and groups of customers have access to with advanced privacy and user permission controls.

##### Easy to organize

##### Structure knowledge so its easy to navigate and follow.

Easily organize your knowledge base as it grows by Room, Channel and Topics so customers can follow what’s relevant to them.

### Need

### Find an answer to a specific challenge

### The solution

### Knowledge and profile search

Help every customer find fast solutions to their challenges by searching all existing knowledge and relevant experts.

### Need

### Discover knowledge and experts that can support their goals

### Solution

### Personalized suggestions

Guide customers through toward relevant content, courses, discussions or events based on their personal goals and interests.

### Need

### Help enrich existing knowledge

### Solution

### Discussions & networking

Leverage participation of individuals and groups to improve the overall quality of knowledge available to everyone.

### Need

### Contribute expertise to support other people

### Solution

### User-generated content

Enable customers with the right permissions to share articles, videos, and documents directly to your knowledge hub.

#### Centralize all customer resources.

Scale knowledge sharing faster by engaging your customer community with a single enterprise grade platform.

#### Build a focused, easy-to-navigate experience.

Zapnito’s flexibility allows you to build a platform that can become part of your customers’ daily toolkit for success.

#### Uncover valuable insights and drive ROI.

Zapnito’s advanced analytics give you a clear picture of the activity of individiual customers, groups and communities.

#### Keep your content and customers’ data safe.

Zapnito maintains the highest security and compliance standards so you can scale your platform with confidence.

SSO (Single sign-on)

Spam and Profile Moderation

Data Encryption

#### Connect the tools you already use.

Easily integrate third-party platforms to leverage data and embed knowledge sharing into your customer experience.

#### Get expert support, whenever you need it.

Our team of experts is on hand every step of the way with strategic and technical guidance to help you drive long-term impact.